Privacy Policy

Last Updated: March 7, 2025

Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy outlines the information Arctic Carpet collects, how we use this information, how it may be shared, and your choices regarding our website (the "Site"). By using our Site, you consent to our collection, use, and disclosure of your information as described in this privacy policy. Our Terms of Use are incorporated by reference into this privacy policy. The terms "we," "us," or "our" refer to Arctic Carpet.

Information We Collect

We collect information in the following ways:

- Information You Provide Directly:

- Details in correspondence or feedback, such as your name, email address, and other contact details.

- Photos, names, and dimensions of your spaces when you create or modify virtual rooms on our Site.

- Transaction and purchase details, including shipping address and billing/payment information.

- Products you share or mark as favorites while using our Site.

- Information We Collect Automatically:

- Features and resources you use on our Site.

- Dates and times of your Site visits.

- Details about how you access our Site, such as your IP address, operating system, and browser version.

Cookies and Tracking Technologies

We use cookies to facilitate automatic information collection. Cookies are small files stored on your computer or mobile device that help enhance your browsing experience. They may be stored temporarily or persistently. Information collected via cookies includes browser details, preferences, and past usage data. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features of our Site.

How We Use Your Information

We use the collected information to enhance your experience and improve our Site. For example, we may:

- Recognize you when you use our Site.

- Present our Site and its contents to you.

- Display information tailored to your interests.

- Provide promotions, customer support, and transaction details.

- Process and fulfill purchases authorized by you.

- Enforce our rights or those of vendors, including billing and collection.

- Analyze usage patterns to understand and improve our Site.

- Evaluate and develop features, promotions, and surveys.

- Perform server backups for disaster recovery.

- Investigate possible wrongdoing and enhance security.

- Comply with legal obligations.

How We Share Your Information

We do not sell your personal contact information to third parties. However, we may share information in the following cases:

- Service Providers and Vendors: To execute transactions, provide customer support, and facilitate the Site's functionality, we may share information with vendors, agents, and contractors.

- Transaction Processing: If you make a purchase, necessary information (e.g., phone number, address, email, and credit card details) may be shared with vendors and third parties to complete the transaction.

- Aggregate Usage Data: We may share anonymous statistics with third parties, such as the number of users who viewed a particular product.

- Corporate Transactions: If Arctic Carpet undergoes a merger, acquisition, restructuring, or other business change, your information may be transferred to another company.

- Legal Compliance and Protection: We may disclose information in response to legal requests, to enforce our Terms of Use, or to protect our rights, users, vendors, and others.

Termination of Usage and Data Retention

If you do not agree with our policies and terms, your choice is to not use our Site. By accessing our Site, you agree to this privacy policy. If you stop using our Site, you will no longer provide information to us, but we may retain your data as necessary for the purposes outlined in this privacy policy, unless prohibited by law.

Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at sales@arcticcarpet.com, and we will take appropriate action to remove it.

Security Measures

We follow industry standards to protect your information, including encryption and periodic server backups. However, transmitting information over the Internet and storing it electronically may not be completely secure. While we take reasonable precautions, we cannot guarantee absolute security. You should take precautions when sharing personal information online.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Your continued use of our Site after any changes are posted signifies your acceptance of those changes. Please review this policy periodically.

How to Contact Us

If you have questions or comments, please contact us at sales@arcticcarpet.com.